2020 Fiji grad trip update
1. IS GRAD TRIP 2020 STILL ON?
Absolutely, your Grad Trip is not cancelled, it will take place in 2021.
2. WILL THERE BE AN EXTENSION FOR FINAL PAYMENTS FOR GRAD TRIP?
Yes, we have extended the deadline for all final payment for Fiji Grad Trip until further notice in 2021.
3. WILL THERE BE ANY FEES CHARGED IF I NEED TO CHANGE MY BOOKING FOR 2020?
Effective from 1 April 2020 there will be NO FEES for any changes or amendments to 2020 Grad Trip bookings.
4. CAN I SUSPEND MY PAYMENT PLAN?
If you wish to suspend your payment plan you may do so at any time and there is no fee to do so. To do this please email firstname.lastname@example.org with your full name and school and our team will stop your payments or you can call 1800 981 320 between 9am - 5:30pm Mon-Fri.
5. WHY IS MY DEPOSIT NON-REFUNDABLE?
Unleashed collects non-refundable deposits at the time of booking as per our terms and conditions. This is done to ensure the necessary arrangements for your trip are confirmed. To make these arrangements, Unleashed must commit non-refundable deposits to their suppliers.
The COVID-19 pandemic has put considerable financial pressure on the whole travel/tourism industry and our suppliers are not exempt. We have very strong relationships with our suppliers and we have been working with them to get the best outcome for our passengers. The strength of our relationships have enabled deposits paid to suppliers to be moved to the new dates without penalty. Your Grad Trip is not cancelled, we have rescheduled to next year and we do not want you to miss out!
If you are unable or do not wish to travel for any reason, in accordance with ACCC guidelines your non-refundable deposit will automatically convert to a Unleashed Travel credit that can be used in one of the following ways over the next 3 years:
To pay a deposit for a Grad Trip in 2021, 2022 or 2023. This credit is transferable for any new booking for 2021, 2022 or 2023. You may give or transfer your travel credit to a sibling, relative, friend, etc.
6. ARE OTHER SCHOOLIES TRIPS HAPPENING?
With international and domestic borders closed as well as social restrictions in place, any trip would be a disappointment in the current climate. Most schoolies trips and celebrations, including domestic, have or will be cancelled. We want you to have the BEST schoolies experience, you will be glad you waited for the real thing in Fiji in 2021.