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When travelling abroad, it is important to be able to access and spend your money. As EFTPOS cards will not be accepted internationally, it can be convenient to arrange a multi-currency travel card to use for purchases overseas. The Wise card can be used to load funds onto the resort charge card that is used for purchases at our Fiji resorts.

You'll have to register and create an account with Wise. Just share your email address, create a passport, choose a personal account and share your phone number for a 2-step verification, as well as country you live in. Sign up with your legal name, date of birth and address. Please notice that all information added to the account must be yours and Wise may request extra information if necessary.

A Wise Card is not mandatory, however Unleashed has recommended this as an easy and convenient option for travellers to access and manage their funds overseas.

You won't have any yearly or monthly fee with Wise, during the verification process you will add 30 AUD for verification that will continue as credit at the account and the card will be completely free - All fees as shown on the payment flow and you can use their calculator here: https://wise.com/gb/pricing/

To add money: Payments need to be done by a card/account under the same name of the account owner - Wise is unable to process third-party payment. You'll see different ways to add money depending on the account, currency and your region - like bank transfer or card payment.

In Fiji, it is common practise for merchants to pass on card processing fees to their customers. The standard processing fee in Fiji is 3% on any card purchases. As Wise is a product of VISA, they are not exempt from the 3% merchant fee charged by the resort's bank.

As Fijian Dollars (FJD) are considered an exotic currency, it is rare for travel cards to support FJD to be loaded. In this scenario, you should load your travel card with Australian Dollars (AUD) and these will automatically be converted upon a transaction in FJD. Please refer to the Wise website for any associated conversion fees.

Please refer to the Wise website for further details on fees (https://wise.com/).

Wise supports digital cards however Unleashed recommends ordering a physical card in addition to a digital card as not all operators in Fiji accept digital cards. Our partnership with Wise gives our travellers access to a free physical card that can be used overseas.

You can always send the money at your wise account back to your preferred account in Australia at any time with for a max fee of 1 AUD or use your card locally when in Australia with no cost.

There is a minimum load amount of $30 when ordering your free physical card. During the sign up process, the physical card will be offered free and you will need to load the minimum amount onto your card. These funds will be used for spending while overseas.

Yes! It works the same as a Visa/Mastercard.

Here you can find the most comment issues and their solution: How do I add, change, or remove my 2-step verification settings?, How can I change or reset my password? & Logging in from a new device.

Yes, If someone invited you to Wise and you forgot to sign up with their link, you may still be able to add their invite link.

Yes! You can withdrawal money internationally with your card with 2 Monthly fee withdrawals that sum 350 AUD - after that you will be charged 1.50 AUD per withdrawal + a 1.75% variable fee.

Yes! You can get AUD (and other 8+ currencies) to receive money and if your friends also have it, you can send them money using their account. Here you can read more about it: How do I open account details to receive money? & How do I request money?.

Once you register, you can get complete support by their contact form at www.wise.com/contact - Once selecting your issue, the options of phone or email will be available for you.